In the News
Catch up on How’s Mom’s Recent News
Breaking the vicious staff retention / lower census cycle
Breaking the vicious staff retention / lower census cycle The long term care staffing crisis rages on, according to a recent survey conducted by Leading...
NPS = get your QAPI feedback fast, easy and frequently
NPS = get your QAPI feedback fast, easy and frequently Net Promoter Score (NPS) surveys - simple 2-question surveys - are an ideal way of...
How’s Mom and SingleDigits announce senior living business development partnership
How's Mom and SingleDigits announce senior living business development partnership (Evansville, IN, November 10, 2022) - How's Mom, the leading Senior Living resident portal, and...
How’s Mom clients named McKnight’s Tech Award Finalists
How's Mom clients named McKnight's Tech Award Finalists We are excited to announce that three How's Mom customers have been named Finalists for the 2022...
What is Customer Experience and how can it help your long-term care organization?
Customer Experience defined Gartner defines customer experience (CX) as "The customer's perceptions and related feelings caused by the one-off and cumulative effect of interactions with...
Are your Cures Act compliance strategy and technology HIPAA compliant?
Are your Cures Act compliance strategy and technology HIPAA compliant? As the 21st Century Cures Act's information blocking enforcement deadline approaches, long term care providers...
Good Customer Experience Makes Residents and Families Happy
How does your facility's Customer Experience (CX) stack up? A positive customer experience for residents and families increases ratings and improves reviews. These critical factors...
Cures Act enforcement is here
Are you ready? This month, Department of Health and Human Services Secretary Xavier Becerra said, "…closing the [Cures Act] enforcement gap is a 'top HHS...
Time is money…and so much more
How One Company Dramatically Streamlined Communications-Resulting in a 99% Reduction of Staff Hours and More Quality Time Focused on Patient Care When EmpRes Healthcare Management,...
Reducing non-care workload in long-term care facilities
…and improving operating costs with technology One of the biggest challenges facing long-term care community staff is the volume of non-care related tasks. Answering emails,...
Build census and manage costs to build the bottom line
Technology can improve both the top and bottom line Long-term care facility resident census is still well below pre=pandemic levels. Compounding that challenge is the...
Improving long-term care facility staff retention with technology
Long-term Care staffing crisis won't end soon Empres found a technology solution - How's Mom Approximately 4% of direct care workers were displaced during the...
Improving your customer experience improves the bottom line
Improving your customer experience improves the bottom line Customer experience (CX) provides the foundation of the impression families and residents have of long-term care facilities. ...
