Like so many organizations, TLC Management—a family-owned, skilled nursing chain—experienced staffing shortages during the pandemic.  As a result, connecting residents, families, and staff in providing the very best care became undeniably challenging.

They knew their answer was technology…and it had to be a one-stop, all-inclusive solution that would seamlessly integrate with their current operations.  They turned to How’s Mom, an automated, self-service family connections platform with powerful EHR integration.

COMPLETE THE FORM TO DOWNLOAD THE FULL CASE STUDY to see how TLC Management was able to:

• Cut down on the number of basic phone inquiries from families –giving staff more time to focus on residents’ direct care needs.
• Easily comply with the new Cures Act legislation--providing access to health data to foster better care management.
• More efficiently communicate with families—increasing transparency, trust, and engagement between families and staff.