BURLINGTON, Vt., Aug. 31, 2026 — Midwest Insurance Group (MIG), a risk retention group focused exclusively on serving the senior care industry and a strategic partner of Caitlin Morgan Insurance Services, a DOXA company, today announced a partnership with family communication platform How's Mom. The platform is designed to help senior living and long-term care providers strengthen family engagement, improve operational efficiency and support proactive risk management.

Unlike traditional insurance carriers that focus primarily on transferring risk, MIG has built its business helping providers reduce risk before losses occur. The partnership with How's Mom represents another step in MIG's strategy of combining specialized insurance expertise with innovative technology, clinical resources and proactive risk management to improve resident care while reducing professional liability claims.

Through this relationship, eligible MIG-insured senior care facilities will gain access to the How's Mom platform, a purpose-built communication solution that helps providers keep families informed through real-time updates, photos, care information and centralized messaging. The platform creates a single source of truth for resident communications, helping reduce administrative burdens on staff while improving transparency and engagement with residents' loved ones.

"Midwest Insurance Group believes insurance should be about preventing losses, not simply paying claims after something goes wrong," said Chris Murray, president of Caitlin Morgan Insurance Services. "Tools like How's Mom help providers monitor and share real-time resident information, so we're combining our specialized insurance expertise with technology to help senior care organizations strengthen communication, identify potential risks earlier and deliver better resident outcomes."

This initiative represents Midwest Insurance Group's commitment to transforming insurance from a reactive financial product into a proactive risk management partnership focused on improving resident outcomes and helping providers prevent claims before they occur. As regulatory expectations and resident family engagement requirements continue to evolve across the senior care sector, communication platforms are becoming increasingly important components of comprehensive risk management and operational excellence programs.

"Senior care operators are balancing growing demand for transparency, family engagement and quality care outcomes," said Justen Spirk, CEO of How's Mom. "We are excited to work with Midwest Insurance Group to help facilities strengthen communication, improve the resident and family experience and create more connected care environments."

As part of the initiative, MIG will work closely with insured facilities to onboard the platform and provide ongoing support. Combined with MIG's clinical risk management resources, the technology will help providers maximize adoption, improve communication and strengthen resident and family engagement.

Senior care operators interested in learning more about the How's Mom platform or Midwest Insurance Group’s senior care insurance solutions can contact Midwest Insurance Group at info@Midwestrrg.com or kevin.hill@caitlin-morgan.com.

About Midwest Insurance Group (MIG)
Midwest Insurance Group (MIG) is a specialty insurer dedicated exclusively to the senior care industry. Midwest partners with healthcare providers through proactive risk management, predictive analytics, clinical resources and innovative technology solutions that help improve resident outcomes while reducing professional liability claims. By combining specialized underwriting expertise with forward-thinking risk management tools, Midwest helps providers operate more safely, efficiently and confidently.

About Caitlin Morgan Insurance Services, a DOXA Company
Caitlin Morgan Insurance Services, a DOXA company, is a leading specialty insurance organization providing underwriting, program administration, risk management and distribution solutions across the healthcare, human services, education and nonprofit sectors. Through its portfolio of specialized insurance programs and deep industry expertise, Caitlin Morgan partners with brokers, agents and insureds to deliver innovative insurance solutions tailored to complex and evolving risks.

About DOXA
DOXA is an award-winning specialty insurance platform that acquires and grows niche-market focused insurance program administrators, underwriting and program distribution companies including MGAs, MGUs, Brokers and Direct to Consumer operators. DOXA delivers centralized sales, marketing, underwriting and operational support services to help companies maximize their growth potential. DOXA offers hundreds of custom specialty insurance programs, in support of over 20,000 agent broker relationships in all 50 states. For information, visit www.DOXA.com.