About How's Mom

Our History

The story behind How’s Mom begins with a personal experience. In 2012, while on a skiing vacation, the grandfather of the organization’s founder suffered a serious injury, requiring extensive rehabilitation at a Senior Care facility. During this time, family members from all over the country were eager for updates on his progress but faced significant challenges in getting timely and accurate information from overburdened staff.

Recognizing an opportunity to streamline communication in Senior Care, the How’s Mom Automated Care Communication platform was created.

Today, How’s Mom offers real-time, automated insights for staff, families, and residents, enhancing communication across the entire organization. Our solution helps alleviate staffing challenges, boosts satisfaction scores for residents and families, supports your referral process, and more!

"The platform automates regulatory communications and documentation seamlessly with our existing clinical workflows transforming how we communicate care."

– Nick Snyder, Health Information Systems Director at TLC Management

“We utilize the How's Mom platform as our primary strategy for communicating with customers to drive efficiencies within our organization and deliver high-quality care. It has been a game changer for enhancing our customer service."

– Sam LeBlanc, VP of Hospitality at Ignite Medical Resorts