How’s Mom clients named McKnight’s Tech Award Finalists We are excited to announce that three How’s Mom customers have been named Finalists for the 2022 McKnight’s Long-Term Care News Tech Awards.  These awards, judged by an esteemed group of 25 long-term care stakeholders from hundreds of nominations, recognize long-term care providers for their overall value…

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Are your Cures Act compliance strategy and technology HIPAA compliant? As the 21st Century Cures Act’s information blocking enforcement deadline approaches, long term care providers are understandably uncertain about their risk exposure.  There are multiple considerations from data sharing practices and policies to data security and user experience.  Other existing standards also come into play…

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How does your facility’s Customer Experience (CX) stack up? A positive customer experience for residents and families increases ratings and improves reviews.  These critical factors heavily influence prospective residents during their long-term care searches.  Do you know how your residents and their families perceive your facility? Why it matters With healthcare consumerism at an all-time…

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Are you ready? This month, Department of Health and Human Services Secretary Xavier Becerra said, “…closing the [Cures Act] enforcement gap is a ‘top HHS priority, and we are working hard on this issue right now.’  The Act, which prohibits “information blocking” – preventing patients from accessing their health care data – became law in…

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How One Company Dramatically Streamlined Communications-Resulting in a 99% Reduction of Staff Hours and More Quality Time Focused on Patient Care When EmpRes Healthcare Management, LLC-a family of companies dedicated to seniors’ individualized care-found itself faced with the never-before-experienced challenges of managing COVID communications, they also found themselves struggling. With more than 80 locations and…

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…and improving operating costs with technology One of the biggest challenges facing long-term care community staff is the volume of non-care related tasks.  Answering emails, taking family phone calls, completing regulatory paperwork and completing other documentation take valuable time away from patient-centered activities.  Technology and “digital transformation” can help reduce the burden of these non-care…

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Technology can improve both the top and bottom line Long-term care facility resident census is still well below pre=pandemic levels.  Compounding that challenge is the staffing shortage that is straining already over-burdened caregivers.  In this environment, potential residents and their families can be selective in their search for long-term care.  It’s a buyer’s market, which…

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Long-term Care staffing crisis won’t end soon Empres found a technology solution – How’s Mom Approximately 4% of direct care workers were displaced during the second quarter of 2020. A year later, few had returned to direct care, according to a new study by PHI and the Health Workforce Research Center on Long-Term Care at the University…

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Improving your customer experience improves the bottom line Customer experience (CX) provides the foundation of the impression families and residents have of long-term care facilities.  Delivering an outstanding customer experience is critical to maintaining and growing census, even in the face of pandemic challenges.  That sounds expensive, though, doesn’t it?  In reality, exceptional CX can…

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Saving staff time through technology The staffing crisis is not news to long term care community leaders, yet the situation continues to worsen, according to McKnight’s Senior Living, nursing and residential care facilities lost 38,000 jobs in September. Vaccine mandates, better pay and better working conditions elsewhere have accelerated the staffing challenge in long term…

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By Paige Cerulli, February 17, 2021 With occupancy rates in senior care down significantly since the coronavirus outbreak, many care providers are starting to figure out how to climb back their census. At the same time, family expectations have changed dramatically in reaction to the limitations that the pandemic has placed on their ability to…

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By Paige Cerulli, December 17, 2020 Panelists Angela Perry, administrator of Vernon Manor; Don Feige, chief revenue officer of SafeKeeping; Bill Homer, senior director of solutions architecture at Rave Mobile Safety; and Jeremy Ragsdale, founder and CEO of Thrive Senior Living shared valuable insights with our live audience.  Watch highlights of the webinar. Watch webinar…

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Interview with SafeKeeping. Aired December 4, 2020 Inside Indiana Business sits down with SafeKeeping to discuss their explosive growth in 2020 and how they are helping hundreds of senior care facilities across the country to best meet the challenges of the COVID-19 pandemic. Kylie Valetta asks the companies CEO how they are helping long-term care…

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By Alex Brown, October 7, 2019 The chief executive officer of Evansville-based SafeKeeping says the tech startup’s win last week at the inaugural zWORKS Pitch Night in Zionsville is another step in its growth trajectory. The company, which provides a communication and collaboration platform for long-term care facilities, took the top prize in the competition,…

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By Mitch Russo, October 16, 2019 SafeKeeping CEO Doug Wilcox shares his experiences on growing and developing a SaaS company. Doug shares his 5 Lessons he learned while creating the SafeKeeping family communications platform and the How’s Mom app. Continue reading at https://medium.com/authority-magazine/5-lessons-i-learned-when-i-created-my-app-or-saas-with-doug-wilcox-and-mitch-russo-85ef9f6ad21d More News How’s Mom clients named McKnight’s Tech Award Finalists What is…

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By Doug Wilcox, September 26, 2019 SafeKeeping CEO Doug Wilcox outlines how senior care facilities can best manage natural disasters or large-scale health threats Continue reading at https://hitconsultant.net/2019/09/26/long-term-care-facilities-during-disaster-situations/#.Xa-l3pNKjOR More News How’s Mom clients named McKnight’s Tech Award Finalists What is Customer Experience and how can it help your long-term care organization? Are your Cures Act…

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By Fred Pennic, August 19, 2019 SafeKeeping, an Evansville, Indiana-based integrated care dashboard for long-term care providers that utilizes facilities’ electronic medical record (EMR) data to improve health outcomes for caregivers, family members and residents announced it has raised $330k in seed funding led by Solidea Capital.The company plans to use the seed funding to expand offerings,…

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By Elizabeth Newman, February 6, 2019 vcpi and SafeKeeping, a web-based app for tracking and communicating resident care, have entered into an agreement. vcpi clients can now have access to SafeKeeping’s application. Continue reading at IT partnership announced – McKnight’s Long Term Care News More News How’s Mom clients named McKnight’s Tech Award Finalists What is…

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