In the News
Midwest Insurance Group Forms Tech Partnership With How’s Mom to Reduce Risk, Improve Outcomes for Senior Care Providers
BURLINGTON, Vt., Aug. 31, 2026 — Midwest Insurance Group (MIG), a risk retention group focused exclusively on serving the senior care industry and a strategic partner of Caitlin Morgan Insurance Services, a DOXA company, today announced a partnership with family communication platform How’s Mom. The platform is designed to help senior living and long-term care…
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How’s Mom and TLC Management receive finalist honor from McKnight’s Tech Awards
INDIANAPOLIS, Ind., Aug. 10, 2026 — How’s Mom, in partnership with TLC Management, is honored to be a finalist in the Building Bridges category of the McKnight’s Excellence in Technology Awards. The long-running program honors providers and marketplace players that demonstrate how technology has improved care and operations. This year, Gold, Silver and Bronze awards…
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Improving Family Communication and Reducing Staff Burden with How’s Mom Automated Care Communication
Profile Lutheran Homes of South Carolina (LHSC) is a faith-based, nonprofit organization providing a full continuum of residential, healthcare, and supportive services for older adults. The organization serves more than 1,000 residents and clients across five Continuing Care Retirement Community (CCRC) campuses, offering independent and assisted living, memory support, skilled nursing, and rehabilitation. Beyond…
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Enhancing Communication and Operational Efficiency with How’s Mom Automated Care Communications
Profile Ignite Medical Resorts couples advanced medical rehabilitation with the highend hospitality of a 5-star luxury resort. With locations in six states (Illinois, Indiana, Kansas, Missouri, Oklahoma, and Texas), the organization provides intense clinical programming and on-site rehabilitation to deliver unmatched quality care, while private accommodations and boutique amenities like on-site spas, private chefs, and…
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Breaking the vicious staff retention / lower census cycle
Breaking the vicious staff retention / lower census cycle The long term care staffing crisis rages on, according to a recent survey conducted by Leading Age. 70% of assisted living providers and a disturbing 92% of nursing home providers reported significant or severe workforce shortages – unchanged since June 2022. The staffing crisis in long…
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NPS = get your QAPI feedback fast, easy and frequently
NPS = get your QAPI feedback fast, easy and frequently Net Promoter Score (NPS) surveys – simple 2-question surveys – are an ideal way of adding nuanced data to your community’s Quality Assurance and Performance Improvement (QAPI) programs. The simplicity and quick-response nature of NPS surveys make it easy for family members and residents to…
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