How’s Mom clients named McKnight’s Tech Award Finalists We are excited to announce that three How’s Mom customers have been named Finalists for the 2022 McKnight’s Long-Term Care News Tech Awards.  These awards, judged by an esteemed group of 25 long-term care stakeholders from hundreds of nominations, recognize long-term care providers for their overall value…

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Staff retention continues to be a challenge to all professionals in the senior living and care space.  And while there is no one magic bullet that will solve these challenges, there are specific technology-based actions you can start taking right now that will empower your staff to increase their efficiency in performing their jobs while…

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The staffing crisis in the long-term care community is not new…but it is ongoing.  Vaccine mandates, higher pay found in other jobs, and better working conditions elsewhere have further exacerbated the already existing staffing challenges.   Enter technology. A wise person once said, “The technology you use impresses no one. The experience you create with it…

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Delivering an outstanding customer experience to residents and their families in the senior care space is critical to maintaining and growing census, especially in the face of the continuing challenges we are seeing today.  By focusing on these top 3 ways to create an exceptional customer experience, you can improve the bottom line for your…

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How TLC Management Improved Operations, Enhanced Care Delivery, and Increased Satisfaction by Doing ONE THING It is said that every journey begins with a single step. Like so many other organizations, TLC Management—a family-owned, skilled nursing chain—was experiencing challenges along their journey of providing the very best care to their residents and their families.  Their…

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