Profile   Lutheran Homes of South Carolina (LHSC) is a faith-based, nonprofit organization providing a full continuum of residential, healthcare, and supportive services for older adults. The organization serves more than 1,000 residents and clients across five Continuing Care Retirement Community (CCRC) campuses, offering independent and assisted living, memory support, skilled nursing, and rehabilitation. Beyond…

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How’s Mom and Continyou Care Enter Strategic Partnership to Enhance Caregiving Support for Residents, Families, & Staff Indianapolis, IN — June 11, 2025 — How’s Mom, a leading automated care communication platform dedicated to connecting families with real-time updates about their loved ones in Senior Care, has announced a strategic partnership with Continyou Care, a…

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Profile Ignite Medical Resorts couples advanced medical rehabilitation with the highend hospitality of a 5-star luxury resort. With locations in six states (Illinois, Indiana, Kansas, Missouri, Oklahoma, and Texas), the organization provides intense clinical programming and on-site rehabilitation to deliver unmatched quality care, while private accommodations and boutique amenities like on-site spas, private chefs, and…

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Breaking the vicious staff retention / lower census cycle The long term care staffing crisis rages on, according to a recent survey conducted by Leading Age.  70% of assisted living providers and a disturbing 92% of nursing home providers reported significant or severe workforce shortages – unchanged since June 2022. The staffing crisis in long…

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NPS = get your QAPI feedback fast, easy and frequently Net Promoter Score (NPS) surveys – simple 2-question surveys – are an ideal way of adding nuanced data to your community’s Quality Assurance and Performance Improvement (QAPI) programs. The simplicity and quick-response nature of NPS surveys make it easy for family members and residents to…

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Family Connection Schedule Appointments Keep residents and staff safe while managing visit restrictions and saving staff time. Families can self-schedule visits in the How’s Mom app.Facilities can control how many visitors at a time, and length of visits.Centrally manage your family visit calendarIntegrate with your EHR calendar to coordinate schedules and increase awareness.Families can schedule provider…

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Family Connection Chart View Provide residents’ health information to authorized family members (available for PointClickCare users only).  Your facility decides which health records to make available to families. Medication Lists​: Current list of medications Vitals : Numerous vital readings including temperature, blood sugar, weight, and more Conditions: Any change to current conditions and brief summary…

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Family Connection Family Feedback An effective service recovery strategy means your facility sees problems before they become too big, and quickly enough to respond and resolve issues. Collect family reviews of your facility Capture negative reviews privately and away from search engines Benchmark your ★Family Five Star★ ratings against your competition. Real time feedback for…

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Family Connection Mass Notifications Reach families without taking up valuable staff time or maintaining family lists. Alert families of policy changes, emergencies, outbreaks, evacuations or other important facility events quickly and easily.Keep an updated family contact list through our EHR integrations and ADT feeds.Notifications available via mobile (iPhone + Android apps), web, text, email.Users can configure…

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