The staffing crisis in the long-term care community is not new…but it is ongoing.  Vaccine mandates, higher pay found in other jobs, and better working conditions elsewhere have further exacerbated the already existing staffing challenges.   Enter technology. A wise person once said, “The technology you use impresses no one. The experience you create with it…

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Empowering families with self-serve resources to reduce low-value staff interactionsStress and burnout among long-term care staffAlthough many long-term care workers are highly committed to their work and derive satisfaction from it, research has extensively documented the many difficulties of the job. Repetitive administrative tasks and time-consuming, but non-care-related family requests take time away from rewarding…

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Family Connection Schedule Appointments Keep residents and staff safe while managing visit restrictions and saving staff time. Families can self-schedule visits in the How’s Mom app. Facilities can control how many visitors at a time, and length of visits. Centrally manage your family visit calendar Integrate with your EHR calendar to coordinate schedules and increase…

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Family Connection Chart View Provide residents’ health information to authorized family members (available for PointClickCare users only).  Your facility decides which health records to make available to families. Medication Lists​: Current list of medications Vitals : Numerous vital readings including temperature, blood sugar, weight, and more Conditions: Any change to current conditions and brief summary…

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Family Connection Mass Notifications Reach families without taking up valuable staff time or maintaining family lists. Alert families of policy changes, emergencies, outbreaks, evacuations or other important facility events quickly and easily. Keep an updated family contact list through our EHR integrations and ADT feeds. Notifications available via mobile (iPhone + Android apps), web, text,…

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